I have placed a few orders with these guys. The fish were always extremely well packed with no DOA's. Recently I ordered some Chili Rasboras, which are pretty finicky fish that many places don't sell. I got 10 in and they all looked great and they were all nicely colored, even being in the bag. A few of them came down with Ich unfortunately that day. I contacted them over FB messenger and they were prompt with a resolution of free replacements for what I lost. We have been talking back and forth and they have been keeping an eye on their stock of chilis. It has been a few weeks now and we have been in constant contact. Each week we check in and they let me know how they are looking. Unfortunately the chilis are not 100% so they do not want to ship them. Knowing that they are keeping their fish health a priority is a great thing. They are now issuing me a credit for something else since they haven't been available.I'm already planning my next order with them. Great place, friendly and helpful staff, and you can't beat free shipping!
-Keefe